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Valet Customer Assistance

We are dedicated to providing the most responsive service to ensure that your financial needs are satisfied. Please refer to the schedule below to contact the appropriate service representative.

For brokerage or investment related inquiries, contact your Investment Representative.


Checking and Visa® Gold debit card inquiries:

1-800-222-2367     
8:00 a.m. to 8:00 p.m. ET, every banking day

LOST OR STOLEN     24/7 every day

  • Stop payments Lost or stolen checkbooks or Visa® cards Checks cleared Unauthorized charges Merchant disputes
  • Cash available limits

PIN Changes
1-800-508-6378

International Assistance
1-215-585-8983 (call collect)


Visa Extras Rewards:
To obtain information on point accruals or travel agency ticketing services.

www.visa.com/extras-business


800-960-8472     
9:00 a.m. to 8:00 p.m. ET, seven days a week


MyBillCenter inquiries:
For assistance in completing the Payment Authorization Form or other bill management related inquiries.

Toll-Free 1-866-742-8245     
8:00 a.m. to 12 midnight ET, seven days a week

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